Our policy is simple. We unconditionally, 100% guarantee customer satisfaction. If you are unsatisfied with your product purchase, simply call us for a return authorization, no questions asked. We understand that e-commerce is sometimes difficult in that you cannot physically see the item you are purchasing.

Our return policy is simple. If you are unsatisfied with your purchase, simply call the Remote Medical International office for a return authorization, no questions asked. Restocking fees may apply on pharmaceuticals, non-stock, drop ship items, expired items, or items purchased more than 90 days before the return request.

Instructions:

• Create a Return Authorization by logging in to your account online and clicking the 'Request a Return' link or by calling our office at 1-800-597-4911.
• Send your item back using a tracked shipping method such as FedEx or UPS.
• We will refund or credit your account the day we receive the merchandise.

Returns/Exchanges
Remote Medical International
ATTN: Returns
4259 23rd Ave W, Suite 200
Seattle, WA 98199